uShip Forum / Discuss uShip Features & Functionality / Communications and Q&A

Service Providers LIES !!!!!

j62971 — Mon, 17 Aug 2009 09:24:37 GMT

I am SICK of service providers telling shippers that other service providers are not D.O.T. compliant, and telling them lies like their shipment will be confiscated. This is an unfair scare tactic that needs addressed immediately!!!!!

Asking a service provider a question

caprehab — Thu, 07 May 2009 08:38:32 GMT

I already answered a question from a service provider but need to clarify my answer. Uship will not let me re-answer the same question and it's become extremely frustrating as I have a job and not a lot of time to waste. How can I contact the service provider?

My customer expiration date

formanmel — Sat, 17 Oct 2009 11:35:45 GMT

How do I edit my expiration date?

My customer expiration date

formanmel — Sat, 17 Oct 2009 11:28:40 GMT

How do I edit my expiration date? It automatically stated that my shipment listing expires on my moving date, and won't let me change it!

Accidentally marked item as completed NOW WHAT

Agent86 — Tue, 13 Oct 2009 09:19:23 GMT

Stupid Uship doesn't allow you to see the booking details anymore, once you mark the item as completed.

Slip of the mouse while adjusing my desk chair and now the item is completed, and can't find the booking details with customers names/addresses and phone numbers

This has got to be the dumbest system I've ever seen

Now what ?

Do you have to request bids before people bid?

btpullia — Mon, 12 Oct 2009 22:01:02 GMT

I am new to this and am not sure if I have to request bids from TSPs before I actually receive bids. Am I just supposed to wait on bids?

Shipper's Response to Provider's Questions not Visible

roadrambler — Thu, 01 Oct 2009 14:37:31 GMT

Has anyone experienced this? If so, how was it resolved. I have posed questions to a shipper; they have apparently responded as the [respond] prompt appears, but no text. I asked them to reply via 'View Bid Details' which they apparently tried as I received the '1 Question' link in the upper right hand corner; but when I clicked on the link, there was no question posted. I have no messages in my uShip inbox or at my designated email address. Any ideas? This is extrememly frustrating as it is the only means of communicating with the shipper to get clarfication on his shipment and/or answer qeustions re: my bid, pricing, and timing.

Shipper's Response to Provider's Questions not Visible

roadrambler — Thu, 01 Oct 2009 14:37:08 GMT

12 bolt rearend

aafa701 — Tue, 15 Sep 2009 11:39:35 GMT

Im trying to reach wjoey to see when he can Pick Up my rearend for me in tennessee. Can you please contact me and tell me what your schedule is?? I DO want you to do this job!!! Thanks, Brett

feedback received

SHS — Thu, 10 Sep 2009 12:32:19 GMT

I get a feedback from a shipper from over a year ago today he leaves a neutral probably don't even remember who hauled what for him.How long does Uship let people wait to post feedback over a year seems a ridiculous amount of time I would rather have nothing posted than a neutral. Also this shows up like it was done resonantly not over a year ago. I left a positive for him and the receiver (who did not book the shipment) was happy with the service even though he wasn't happy with the seller was still waiting for the title weeks later.

Statement to customers about Local moves

4WeHelp — Fri, 21 Aug 2009 19:59:09 GMT

Would it be ok for us to state to a customer on their "local move" listing something like the following...

"Your bid is an estimate calculated by UShip which we have no control over. Because of the fees UShip charges us and their policies, we are unable to offer any refunds if you use less time than estimated. If your move should take longer than estimated, you will be required to pay for that extra time. We apologize for any confusion UShip's policies may cause."

Changing a username

kingdomtrans — Fri, 21 Aug 2009 17:09:17 GMT

I thought that when you bid on a transport, your company name comes up, not your username, so I was wondering if anyone knew how to change your username because I am not comfortable using my name as it. Thanks and please let me know ASAP, Scott

Offers of service through Messages and not Bids

stfan62 — Wed, 05 Aug 2009 02:17:33 GMT

I have received a number of offers of service through Messages rather than Bids placed on my listings. Should I be wary of these? Is there a reason why a Shipping company wouldn't just simply place a bid as opposed to sending an offer through the Messages system? Those that have appear to have good feedback. If I decide that I want to deal with one of them, should I request that they place a bid first and that I will then accept it through uShip? I would appreciate any insight anyone can offer. Thanks!

Uship totally unresponsive

aobrodie — Wed, 08 Jul 2009 09:33:06 GMT

Is there no way to contact anyone at Uship? This is my last resort. No telephone that I can find, no response to "report a problem", no response to emails, NOTHING.

I have a booked shipment with no contact yet from the shipper after more than a week.

Totally unacceptable!

NOBODY COMING BACK TO CHECK ON THEIR ITEMS

texasrattlesnake — Tue, 26 Jul 2005 23:20:00 GMT

How come nobody ever comes back to either check their items up for bid or to answer the questions that people leave? It is very frustrating to bid on something and never getting an answer. Shouldn't their posts be deleted after so many days if they do not come back to check on it or answer questions????

uship policy

bdmxpress — Thu, 06 Aug 2009 10:34:24 GMT

when you list safer info. it has all info. for shipper to look them up by calling information and bypass uship totally.

How do you contact a service provider after accepting bid?

rachwax — Mon, 27 Jul 2009 09:58:03 GMT

I have accepted a bid from a service provider and would like to contact him somehow through uship.com. How do I do this?

Getting in touch with bidder after listing expires

jblock6661 — Tue, 07 Jul 2009 12:40:03 GMT

My listing has expired, but I want to contact a shipper that bid on my job. I tried responding to a question from the shipper, but it never let me enter text. Have no idea what happened when I click 'Respond to Question' link. Can anyone help me out? Thanks

How can I set my acct. to reflect that my bid has been Read?

Idahocarol — Fri, 03 Jul 2009 15:15:48 GMT

I'm looking for a way to know if the shipper even opened the note I sent.

I was searching for preferences in the communications- Couldn't find a Receipt Requested type of deal.

Suggestions? responses can be made thru my email- [email address removed]

Thanks for any wisdom! Carol

bidding

newton24 — Wed, 29 Apr 2009 20:35:33 GMT

i think all bids should not be seen by each of us that way the bids we do whould be better and everone whould not try to out bid by everone

International listing

rgwalker — Sun, 17 Aug 2008 23:55:35 GMT

The international listing form won't continue without the receiver's zip code and won't accept foreign postal codes even though the chosen country was selected from a pull down menu. Has anyone found a way around this? Thanks.

why are prices so low

newton24 — Thu, 28 May 2009 07:16:35 GMT

im just wonduring why it seems prices for househould moves are real low

Delivery problems

abba7777 — Sun, 10 May 2009 20:32:23 GMT

I accepted a shipper to move my trailer . He never shoed up but I left a deposit at this site. how do I get the deposit back without stopping payment on the credit card. I have left several emails but no response from the shipper and when i left questions on this site the moderater never answered back.

Need questions answered BEFORE accepting bid, but how?

ROADSTIR — Wed, 10 Jun 2009 12:42:06 GMT

I placed a bid request and I've received bids. However, I have questions about the bid since it involves their packing and nesting some items before placing it on a pallet. I also see that S3Logistics has 0 feedback. How do I clairfy whether they will do what I asked in bid AND check out S3? There is a large company called S3Logistics and I want to see if this is the same outfit that has just joined uShip. Thanks

Very Unhappy

michelle56 — Wed, 10 Jun 2009 08:55:41 GMT

I submitted my request with specifics on shipping a mattress. I received an automatic bid from a company. i even called the company direct to explain everything about my item's size and packing. Once bid was submitted, company called an told me they do not ship un-boxed mattresses. Very disappointing.

Shipping Provider names

pianotek — Thu, 21 May 2009 20:46:42 GMT

When I first joined U-Ship I used the name I have on my web-site as a shipping provider name. It was struck down my the powers that be as it is considered to be inappropriate. I was still learning how the service works and after I thought about it I realized that using the web-site name would give me an advantage as shippers could easily contact me by Googling the name and therefore it is considered as an unfair procedure, and I appreciate U-Ship trying to keep the playing field level in that way.
What I think is inconsistent, is the fact that Shipping providers are allowed to use thier company names in their shipping provider names. I constantly see questions and answers that reflect the fact that the shipping providers are antcipating being contacted outside of U-Ship by the shippers. I see this as they talk about things regarding making bids and other aspects of working out various details that don't seem to show up in the questions and answers. Their comments only make sense if they are having some other contact with each other.
I believe this goes on because a shipper can simply Google the company name that has been used as the name for a shipping provider and establish contact outside of U-Ship in that way.
I cannot understand why U-ship goes to the trouble to keep me from using a name I have on a web-site, but does not eliminate "company names" from the tag names for shipping providers.
What is the difference between the two?

Need movers15 to rebid

remscialla — Wed, 13 May 2009 08:45:02 GMT

Need movers15 to rebid

whats up with shipers waiting for last min to take our bid

newton24 — Mon, 11 May 2009 17:00:29 GMT

just wonduring why shipers wait until last min to acept bids i whould like to know if im going to do a job at lest a few day before not 1 day before pick up

How do I add to an answer?

RLArnold — Mon, 02 Feb 2009 01:38:16 GMT

I'd like to add more to an answer I gave earlier & I keep getting "You've already answered that question." and there's no way to get past this I've found.

Auction flat fee added to shipping cost?

immusicman — Sat, 09 May 2009 09:54:34 GMT

What the heck is uship adding a 28.00 flat fee auction charge to shipping? My auction is from co-part auction but I pay the gate fee in advance. I just want to know if this is another way Uship is getting money from me, because if it is, I can get this done through my reseller. Thanks. J

crazy bidding

newton24 — Sat, 02 May 2009 08:03:09 GMT

i whould like to know why some one whould bid 1200 lower then all other bids going 1000 miles for 650 is nuts you are making nothing i dont care if you have another load it just makes everone else look bad everone is going to want low bids like that

please help trouble asking questions

toomuchcrap — Wed, 11 Apr 2007 15:17:08 GMT

i cant ask a potential shipper a question because when i try to click my curser in the box i get a explorer script error every time i ask about this on this forum this morning but it gone now im getting really frustrated with this site what can i do?

Accepted a shippers' bid, paid the deposit, now shipper won't return calls!

CincinnatiGifts — Tue, 07 Apr 2009 17:45:20 GMT

What do I do now? I cannot get the shipper whose bid I accepted for a vehicle transport to return my calls or emails. Any suggestions? I don't have a whole lot of time to find a new shipper, and I don't necessarily want to resort to leaving negative feedback if I can avoid it.

cancellation, too slow

turbodan5 — Tue, 07 Apr 2009 12:31:29 GMT

72 hours is too long for a cancellation to go thru... i got a bib on 3/22/09 ,to be picked up in 10 days. Now bidder can't complete delivery & i'll have to wait anothjer 72 hours & then relist item for bids.. this is to slowwwwwww. pleaes get on the ball ... tdan

Contacting shipper before accepting bid.

bdurham38 — Sat, 21 Mar 2009 10:11:43 GMT

I have several questions I would like to ask a potential shipper before I accept their bid but I can't get the guy's phone number unless I do accept his bid! What if I accept the bid and then find out he can't provide everything I require. I am just not comfortable is sending a valuable load across country with someone I've never talked to. Any words of wisdom?

no red flag?

hughdawrecker — Mon, 16 Feb 2009 19:07:22 GMT

why is it that some one in the boat shipping area can post that he can do it for $xxx, but ihe can discount up to 13% if the timing is right. this is not an all inclusive bid, he is also giving the shipper 2 prices. seems to me this is all red flag stuff but all flags have been made green? explain please how this does not confuse the shipper and telling them you will bid $xxx plus uship fees does?

Currency Converter

gsrcartrading — Sat, 14 Mar 2009 18:32:51 GMT

As you are moving into the UK and other countries other than USA maybe it would be a good idea to make the bids on uk sites in £ so everyone knows how much its going to cost rather than showing in $. ?????

Thoughts regarding the new forum layout.

AnnesLimo — Sat, 07 Mar 2009 15:30:13 GMT

I understand the thinking behind the new landing page for the uShip community but I liked the old layout better and believe it was more beneficial to shippers with questions...

how to delete account

ricky4040 — Mon, 09 Feb 2009 12:40:50 GMT

I want to delete me account how can i do it?

Mover suspended?

jhalbgewachs — Fri, 06 Feb 2009 13:48:43 GMT

Any ideas why uship would suspend a mover? Has anyone else had this happen? Is it due to fraud?