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Group: Forum Members
Last Login: 6/26/2006 4:16:42 PM
Posts: 1,
Visits: 0
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I am wanting to cancel with my uship match and get my deposit i paid here on uship back. How do I do it?..Is there a link to cancelling and return of my deposit here?
Thanks
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Group: Forum Members
Last Login: 5/26/2008 6:00:53 AM
Posts: 15,
Visits: 0
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| Did you say you want U-SHIP to GIVE YOU MONEY BACK......HaHaHaHaHa....that's the best one I've heard in a long time......GOOD LUCK WITH THAT!!!!! Sorry to be the bearer of bad news.
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Group: Forum Members
Last Login: 6/7/2006 8:26:51 AM
Posts: 499,
Visits: 0
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| http://www.uship.com/user_agreement.aspx 8. Match Cancellations and Refunds. . A “Cancellation” occurs when either party has to cancel AFTER a bid was accepted on uShip but BEFORE any services are performed. After a bid is accepted and the two parties communicate directly, occasionally one or both of the parties determine that they cannot complete the transaction. Cancellations should only be requested after reasonable attempts have been made to reach an agreeable solution and it is certain that the services that were booked on uShip will not be performed. When you request a cancellation, the other party will be notified and will have 72 hours to respond by either:
a) accepting the cancellation and your reason;
b) accepting the cancellation but providing their own reason and/or comments; or
c) rejecting the cancellation and requesting review by uShip staff.
If your Request for Cancellation is accepted by the other party, the match will be retracted and the shipment can either be relisted or deleted. If your Request is rejected by the other member, then the Request will be sent to uShip and a determination will be made on allowing or not allowing the Cancellation. If the other party does not respond within the 72 hour period, the cancellation and reason will be automatically accepted (Case a). Once a cancellation is accepted, any refunds associated with the shipper deposit will be refunded to the shipper.
Cancellations are also incorporated into feedback. Every member is allowed 1 free cancellation for every 10 matches (10%) on uShip. Each excessive cancellation, above the 10% threshold, will count as ½ of a non-positive against a member’s percent positive feedback. Cancellations will not affect the overall feedback score, just the percent positive. Cancellations from Book it Now and Ship it Now matches will not count as excessive cancellations.
uShip takes abuse of the Cancellation process seriously. This includes submitting false or exaggerated reasons, attempting to retract matches that have already occurred or are expected to occur, or colluding with other members to abuse the process. A member that is found to be abusing the process will automatically have their cancellation request denied, may be subject to additional fees and penalties, and may have their account immediately suspended or deleted.
Please do not email dispute@uShip.com for Match Retractions.
!!Protect yourself and your property!! Did you acquire and VERIFY the validity of your chosen Carrier's FEDERALLY MANDATED DOT & MC #'s as per the UShip User Agreement? http://www.uship.com/user_agreement.aspxNote: Did you know that NO active "MC #" = No COMMERCIAL insurance? INTERSTATE transport requires an ACTIVE "MC" number! You verify it at: http://li-public.fmcsa.dot.gov/LIVIEW/pkg_html.prc_limain OOPS !!!!!!! Still don't understand? Read this: http://forums.uship.com/Topic46915-14-1.aspx
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